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CCSD Transportation Department Call Center info

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Updated: 8/06/2013 10:03 am
The Clark County School District's Transportation Department is getting ready for the upcoming school year by reminding parents/guardians to register their students for bus service.

CCSD bus drivers transport more than 100,000 students each day, which includes 19,000 stops and 9,000 door-to-door special needs stops. The Transportation Department is committed to providing safe, timely, efficient and courteous bus transportation services to all eligible students.

What Parents Need to Know

Students must be registered for school (submit a registration packet to the school with the "Transportation Requested" section completed) prior to registering for bus service. If you have moved, make sure your child's school has your updated address and phone number.

The best way for parents/guardians to access their child's bus eligibility, bus stops, routes and times, is to visit this website. Your child's student I.D. number and date of birth are required to access registration information. There is also a "live chat" option available on the website, which allows parents to chat with a member of the Transportation Department in real time.

The Transportation Department's call center is now open and can be reached by calling (702) 799-8111. Call center staff are expecting to answer thousands of calls before the first day of school. To help meet this need, call center hours have been extended to later in the evenings and on weekends.

Call Center Hours

Monday through Friday: 6 a.m. - 5 p.m.
Saturday and Sunday: 8 a.m. - 4 p.m.

Parents are strongly encouraged to register their children for bus service as soon as possible to avoid delay. Accessing the Transportation Department's website is the fastest way to receive accurate information.
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