LAS VEGAS (KSNV & MyNews3) -- The College of Southern Nevada is dealing with a financial aid mess.
Missing documentation, miscalculations and human error is being blamed for hundreds of students at the College of Southern Nevada receiving the wrong amount of financial aid for the past two years.
“If there is one error on one student that is too much,” said CSN President Michael Richard.
Richards says the college was made aware of several processing errors after an audit requested by the department of education.
That audit uncovered the college under- paid and over paid some students in the 2011-2012 school year
“We know we’ve got some corrections to make,” Richards said.
Corrections of mistakes by staff in the aid verification process and what CSN officials are calling a lack of quality assurance
“That’s horrible, honestly, every time I get in contact with the financial aid here, they tell me that my status is pending,” said CNS sophomore Brooke Tuerke.
CSN is working with pro-education -- a company hired to assess the situation. They say fund’s which will be used to fix some of these mistakes will come from institutional reserves.
“It doesn’t come from student fees, it doesn’t come from general appropriations from the state it comes from our institutional reserves,” Richards said.
In the midst of these financial errors, CNS’s Vice President of Student Affairs Santos Martinez resigned. CSN officials would not comment on the conditions or reasons for his resignation, but say they are taking steps ensuring students that these errors will never happen again.
“We’re going to get this right, we’re going to fix this problem so that our students are assured that they’re getting the aid that they’re eligible for and so that our public is assured that we are as transparent and accountable as possible,” Richards said.
Another audit is currently being finalized. Once the results are in CSN says students under paid will be reimbursed and those over paid will not be penalized
-- Venise Toussaint, KSNV News 3