The Nye County Sheriff’s Office has become aware of numerous reports that a telephone scam relating to Microsoft has resurfaced in Pahrump, and it wants the public to be aware of it in hopes of avoiding people falling prey to it.
For this telephone scam, an individual will call you and claim to be calling from Microsoft. They will advise you that they are receiving alerts that your computer has been infected and your hard disk is going to crash. They will often advise you that because you’re a Microsoft Windows user the service is free for them to fix the computer. They will then try to get you to let them remote into the computer so they can have access to fix the computer.
Microsoft — nor any of their partners — make unsolicited phone calls to work on computer security or software fixes.
Remember cybercriminals often use publicly available phone directories so they may know your name and other personal information when they call you. They might even guess what operating system you’re using.
Once they’ve gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable.
We remind you to never accept unsolicited service calls or assistance as this is a common way of stealing your personal information. Once the criminals have their hands on your personal information it makes the ability to use your identity illegally.
If you have any questions, feel free to e-mail the Nye County Sheriff’s Office General Assignment Detectives at email@example.com
or call (775) 751-7000.— From news release